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Patient Management Solutions
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ptSource Solutions for Physical Therapy

Elevate Your Practice

Efficient Appointment Management for Physical Therapists in the United States

When it comes to running a successful physical therapy practice, managing patient appointments effectively is essential. ptSource specializes in patient access services, offering tailored solutions to streamline communication and scheduling for physical therapy practices. With over 20 years of experience in patient access services across various medical fields, including medical practice switchboard, patient after-hours medical answering service, and medical direct scheduling service, ptSource optimizes the effectiveness of your practice’s HIPAA-compliant patient interactions.

Our services address common challenges such as appointment scheduling, new patient intake, and referral management, allowing practitioners to dedicate more time to patient care. Partner with ptSource for patient access outsourcing, medical practice after-hours call center, and medical appointment scheduling service tailored to meet the unique needs of your physical therapy practice.

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Specialties

Efficient patient communication is crucial to the success of your medical practice.

Tailored Services for Your Practice

As the nation’s premier HIPAA-compliant switchboard, ptSource provides patient intake services that fit the unique needs of physical therapy practices. Our services, from new patient call centers to patient no-show management, can help physical therapists and healthcare professionals deal with time-consuming tasks outside of the actual appointment. The benefits for medical offices and healthcare organizations to hire our services include:

  • 24/7/365 Patient Communication: Our HIPAA-compliant specialists are available around the clock, ensuring patients can reach out at their convenience. By operating a patient after-hours call center, our phone calling services can help healthcare practices keep patients informed about their upcoming appointments, thereby reducing no-shows.
  • Customizable Service Packages: Our various treatment plans can be designed to fit your needs. Choose from full patient access services or select individual offerings like after-hours coverage, prior authorization management, and medical practice direct scheduling services.
  • Guaranteed Service Levels: Our focus is on efficient task completion, not just minutes on the phone, leading to better utilization and increased patient satisfaction.

We are dedicated to providing high-quality, efficient services that support the smooth operation of your physical therapy practice. As a premier physical therapy practice communications outsourcing company, we’ve come to revolutionize the healthcare industry by saving time through effective patient message management.

FAQs About Our Patient Referral Intake & Appointment Confirmation Services for Physical Therapists

We understand that there are many questions about how our services work for your physical therapy practice. Please review the FAQs below, and contact us to learn more about how our solutions can improve your business.

Our patient referral intake service ensures efficient and accurate processing of incoming referrals. We manage the entire referral intake process, booking appointments, and verifying patient information such as medical history, insurance details, and referral specifics. This provides your practice with comprehensive and organized data.

Our appointment confirmation services aim to reduce no-shows and enhance scheduling efficiency. Our team members make it easier for your patients to schedule an appointment. We employ advanced communication methods, reaching out to patients through their preferred channels to confirm appointments, allowing your staff to focus on delivering exceptional care.

Our patient access services include after-hours call handling and scheduling. We provide a reliable and efficient after-hours call center to cater to patient inquiries, appointment requests, and other scheduling needs outside regular business hours.

Security is a top priority for us. Our systems comply with industry standards for data protection and confidentiality. We implement robust security measures to safeguard patient information throughout the referral intake and appointment confirmation processes.

Absolutely. We understand that each practice has unique requirements. Our services are highly customizable, allowing us to tailor our patient referral intake and appointment confirmation solutions to align seamlessly with the specific needs and workflows of your physical therapy practice.

Highly-Touted Patient Scheduling Company

“Our organization has been utilizing ptSource for well over 15 years. Over those years we went from 1 location to 5 in our area and have been adding providers pretty routinely as well. Our organization also serves patients who speak multiple different languages. Our experience with ptSource in managing our very unique organization and its needs is parallel to none. Their customer service is exceptional and they openly support and make changes in real time to meet the ongoing needs and changes of our organization. Their pricing is beyond affordable and you get more than what you pay for. We are very satisfied with the service.” -“Maggie Nichols, COO at Jericho Road Community Health Center.

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Learn From Our Patient Management Solutions Blog

Monthly blog posts from ptSource help diverse medical practices, and include insights for physical therapy offices across the United States. Discover firsthand how our solutions streamline operations, optimize revenue, and improve the overall patient experience. Stay informed about the latest news on ptSource solutions and their effectiveness in patient management. Ensure you never miss out by subscribing to our blog for regular updates.

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Partner with ptSource for Seamless Patient Management

Improve the relationships with your physical therapy clients with ptSource as your partner in patient appointment management. With our expertise, customizable services, and unwavering commitment to quality, we are poised to assist your practice in delivering exceptional patient experiences.

Schedule a consultation with ptSource today to learn from a staff member about our comprehensive physical therapy call center services, including new patient intake services, medical referral intake, and medical practice no-show management. Discover how we can tailor our solutions to address your needs and effectively overcome appointment management challenges. Choose ptSource for a seamless and patient-focused approach to appointment management in your physical therapy practice.

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