In our constant talks with medical practice providers, we hear them talk about one particular challenge the most: practice-to-patient communication. Staffing shortages and evolving patient expectations have created an operational challenge that even the most well-equipped practices can’t avoid. ptSource…
At first blush, reading about the importance of providing an exemplary patient access experience may seem unnecessary – of course you strive to meet that goal. However, when juggling multiple priorities with increasingly limited resources, practice leaders may question the…
As the world recovers from the colossal impact of the COVID-19 pandemic, leaders of medical practices are faced with a complex array of issues. Some will require a reactive solution, but most will demand the foresight to stay ahead of…
Today’s patients expect a lot from their medical providers. As insurance premiums and copays climb, it’s more important than ever that patients have their needs and expectations met – in addition to feeling seen, heard, and known by their trusted…